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The Client Experience

We utilize a three phase process to discover our clients' needs and goals, implement an appropriate investment plan, and provide ongoing wealth management services.


Phase 1: Discovery

STEP 1: Discovery Meeting

  • Discuss client/prospect values & goals
  • Present our team & process
  • Set expectations

STEP 2: Executive Summary Email

  • Summary of discussion in Mind Map format
  • Provide list of requested documents for financial plan
  • Develop financial plan
  • Baird Online Prospect Portal

STEP 3: Interactive Financial Plan "Test Drive"

  • Review data input
  • Agreement of goals in financial plan
  • Test “What If” scenarios
  • Finalize baseline financial plan

Phase 2: Investment Strategy

STEP 4: Develop Investment Strategy

  • Research & analyze existing portfolio
  • Determine appropriate asset allocation
  • Select investment products
  • Identify plan to implement investment strategy

STEP 5: Present Investment Strategy

  • Agreement on “Investment Road Map” to achieve target allocation
  • Sign necessary paperwork

STEP 6: Execution of Investment Strategy

  • Open accounts
  • Transfer existing assets
  • Implement agreed-upon investment plan

Phase 3: Wealth Management Phase

STEP 7: 45-Day Follow-up Meeting

  • Tutorial on monthly/quarterly statements 
  • Online account access assistance
  • Develop schedule for future review meetings

STEP 8: Ongoing Execution of Financial Plan & Investment Strategy


STEP 9: Ongoing Wealth Management Services


Download The Client Experience reference page.

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